Shipping Policy

Thank you for shopping with AVF Layer.

Processing Time

Most of our products are made to order. Orders are typically processed within 1–2 business days, depending on product complexity and current order volume.

Custom or personalized orders may require additional production time.

Shipping

We ship worldwide using trusted courier services.

Shipping times are estimates only and may vary depending on the destination, customs processing, weather conditions, or carrier delays.

Once your order has been shipped, you will receive a tracking number (where available).

Customs & Import Duties

International customers are responsible for any customs duties, import taxes, or other fees charged by their country.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order.

If an incorrect address is provided, please contact us immediately. Once an order has been shipped, we cannot guarantee that the address can be changed.

Lost or Delayed Shipments

If your package appears to be delayed or lost, please contact us and we will work with the shipping carrier to help resolve the issue.

We are not responsible for delays caused by customs, weather, carrier disruptions, or other circumstances beyond our control.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include clear photos of the product and packaging so we can assist you promptly.